Problem with unlocking the bootloader

Hello to everyone !!!

I don’t know if this is the right section to post but ,I have an Archos Access 45 4g device with android Nougat 7.0.
I’m trying to unclock the bootloader but when I run “fastboot oem device-info” or “fastboot oem unlock” I get three dots that waiting forever !
I have already enabled the option “Oem Unlock” from Developer options. Still getting those dots that you see in the picture below!
Does anyone have a solution ?

Thank you very much !!!

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